Legal

Privacy Policies

Please read these Privacy Policies carefully before booking or using any Satellite Adventures service. They set out the rights and responsibilities of both you and Satellite Adventures.

Last updated: 2026
Version 1
Applies to all worldwide bookings
Plain-language summary: These Privacy Policies cover your booking agreement with Satellite Adventures, your cancellation rights, our liability limits, how we handle your data, and what happens if something goes wrong on your trip. The full legal text follows. If you have questions, contact our team before booking.
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At Satellite Adventures, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, booking our services, or communicating with us.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information from clients and website visitors:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Passport details (where required for permits or bookings)
  • Travel preferences
  • Payment information
  • Emergency contact information
  • Any information voluntarily submitted through contact forms or inquiries

We may also collect non-personal information such as:

  • Browser type
  • Device information
  • IP address
  • Website usage statistics
  • Cookies and analytics data

2. How We Use Your Information

Satellite Adventures uses your information to:

  • Process safari and tour bookings
  • Reserve accommodations, permits, and transportation
  • Respond to inquiries and customer support requests
  • Send booking confirmations and travel updates
  • Improve our services and website performance
  • Share promotional offers or newsletters (only if you consent)
  • Comply with legal and regulatory requirements

3. Payment Security

We take reasonable measures to protect payment transactions and personal information. However, clients acknowledge that no online data transmission or electronic storage system can be guaranteed to be 100% secure.

Sensitive payment details are handled through secure payment methods and trusted financial service providers.

4. Sharing of Information

We do not sell, trade, or rent personal information to third parties.

Your information may only be shared with trusted third-party partners where necessary to deliver travel services, including:

  • Hotels and lodges
  • Airlines
  • National park authorities
  • Permit offices
  • Transport providers
  • Payment processors

All partners are expected to handle client information responsibly and confidentially.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Understand visitor behavior
  • Enhance user experience
  • Monitor website performance

Users may disable cookies through their browser settings if preferred.

6. Data Protection

Satellite Adventures implements reasonable administrative and technical measures to safeguard personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

Access to personal information is limited to authorized personnel only.

7. Third-Party Links

Our website may contain links to third-party websites or services. Satellite Adventures is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

8. Marketing Communications

Clients may receive promotional emails, newsletters, or travel offers from Satellite Adventures if they choose to subscribe.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

9. Children’s Privacy

Satellite Adventures does not knowingly collect personal information from children without parental or guardian consent.

Parents or guardians are encouraged to supervise children’s online activities and interactions with our website.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request clarification regarding how your information is used

Requests can be made through our official contact channels.

11. Changes to This Privacy Policy

Satellite Adventures reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be published on this page and become effective immediately upon posting.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Satellite Adventures

We are committed to protecting your privacy and ensuring a safe and secure experience when traveling with us.

Questions about these Privacy Policies?

Our team is here to help. If anything in these Privacy Policies is unclear or you have a specific question about your rights as a traveller, reach out before you book.

info@satelliteadventures.africa
+256 775 224697
Mon – Sat: 8:00 AM – 6:00 PM
Plot 30, Kabale Town, Uganda
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